Our intervention and recovery process
Transnational investigation & identity verification
After receiving Mr. H's request for help, our international investigation team immediately started working. Through in-depth analysis of the documents provided by the supplier, we found that its EU organic certification documents were carefully forged, the factory photos shown were from the Internet, and the company registration information was real, but it was actually a stolen identity.
In collaboration with local European partners, we conducted a field investigation at the address claimed by the supplier and confirmed that the company did not exist at the address. After electronic forensic analysis, we tracked down the website server to be actually located in a country in Eastern Europe and locked down multiple bank accounts and corporate entities related to the fraud gang.
Funds tracing & international judicial cooperation
We tracked Mr. H's wire transfer records and found that the funds were quickly transferred to accounts in multiple countries after entering a European bank account. Our financial analysts drew a complete map of the flow of funds and identified the location of the main fund pool.
We immediately assisted Mr. H in reporting the case to law enforcement agencies in China and relevant countries and provided complete evidence. At the same time, we hired professional lawyers in Europe to submit detailed fraud evidence to the banks involved and apply for emergency freezing of relevant accounts.
Through cooperation with the International Anti-Fraud Alliance, we found that the fraud gang had implemented similar scams in multiple countries, and the victims included importers from multiple countries. We organized a transnational victims alliance to share information and evidence, which increased the international attention and law enforcement priority of the case.
Successfully recovered funds
After 3 months of transnational collaboration, we helped Mr. H recover about 765,000 yuan in funds, with a recovery rate of 85%. This includes: 420,000 yuan recovered through the bank's anti-fraud procedures; 250,000 yuan recovered from frozen accounts of European law enforcement agencies; and 95,000 yuan in compensation obtained through the cross-border e-commerce platform dispute resolution mechanism.
Customer Testimonials
Mr. H said: "As a small and medium-sized enterprise, being defrauded of 900,000 yuan was a huge blow to us and almost led to the company's bankruptcy. The global anti-fraud organization's transnational investigation capabilities are amazing. They not only carried out operations in multiple countries at the same time, but also coordinated the cooperation of law enforcement agencies in various countries. Being able to recover most of the funds is a great help to us, allowing the company to continue operating. This experience also made me deeply realize the importance of risk prevention in cross-border trade."
Prevention suggestions
For cross-border e-commerce fraud, we remind companies: conduct thorough due diligence on new suppliers, not only verify the authenticity of documents, but also verify through independent channels; consider using third-party factory inspection and quality inspection services; try to avoid full prepayment, and use letters of credit or third-party escrow payment; use reliable logistics tracking tools to verify the transportation status of goods; be wary of suppliers whose prices are significantly lower than the market; keep all transaction records and communication evidence; stop payment immediately when encountering abnormal situations and seek professional help. Risk prevention should always be the top priority when conducting cross-border trade.
